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Business Cents: The Technological Revolution in Retail

In Episode 2 of Season 2, Michael Knell and Albert Marrache discuss why its important for retailers to use technology as a sales tool, not just as for inventory management and accounting. Equipping and training the sales staff to use iPads, Zoom and other modern innovations are becoming key to maintaining open lines of communications with the consumer. In fact, they soon won't expect anything less.

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Home Goods and its accompanying newsletter - HGO This Week - covers the furniture, bedding, appliances, consumer electronics, accessories, lamps and lighting and floor coverings product sectors of the big ticket home goods market in Canada. HGO is also a forum for the dissemination of market research and hard-hitting articles on best practices for Canadian retailers.

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