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Toronto selected for new Wayfair engineering site

 30 May 2021     Michael J. Knell 

TORONTO – Wayfair has announced it will open one of three new engineering sites here in this country’s largest city and home to its already established Canadian operations. The publicly held e-commerce giant is expanding it engineering footprint out of its existing technology hubs in Boston and Berlin for the first time.

The other engineering sites will be in the San Francisco Bay area of California and Austin, Texas. In all, the company plans to hire approximately 1,000 technologists to further advance the technologies it employs to make Wayfair “the best place to shop for home.”

“As Wayfair further solidifies its position as the leader in home, we are excited to open a new chapter as an engineering organization with three new office locations that will help accelerate our ambitious tech agenda,” Wayfair chief technology officer Jim Miller said in a statement.

Wayfair will initially hire as many as 200 people at each new engineering site over the next year, including software engineers, infrastructure engineers, product managers, experience designers, analysts, and data scientists.

A view of Wayfair Canada’s head office distribution centre in Mississauga, Ontario.Miller said the roles will help drive a wide range of solutions from cutting-edge machine learning and data science techniques to help customers find the right product among the more than 22 million items it carries; to next generation merchandising that fuels beautiful, inspiring product imagery; and to platforms which enable its more than 16,000 suppliers reach consumers more effectively.

The company currently employs more than 3,000 engineers and data scientists.

“We’re looking forward to opening three new engineering sites within the next year,” continued Miller. “These new locations will be an extension of our headquarters in Boston and Berlin and will allow us to continue to build and foster a global community of sophisticated technologists who are powering the best possible shopping experience for home.”

“We looked at a variety of cities for these new locations. Toronto is a world-class city with high-calibre universities, infrastructure and community institutions. We’re thrilled to contribute to the energy and culture of the city and have been impressed by the strong technical talent in the area,” Wayfair Canada general manager Jeremy King told Retail Insider in a recent interview.

“We’ve built a best-in-class engineering organization across our two technical home bases of Boston and Berlin, and expanding the team into rich tech hubs like Toronto will help us meet our ambitious goals for the Wayfair platform and expand upon the level of technology excellence seen in our U.S. and E.U. hubs,” he added.

"Wayfair has been serving Canadian customers for years and is the number one place Canadians think of for shopping for their home online. Wayfair serves millions of Canadians across every province and territory with our endless selection, fast delivery and easy returns. Wayfair also acts as the home for Canada-based suppliers to reach global markets, with products flowing through our state-of-the-art Mississauga warehouse,” King continued.

Wayfair generated US$14.1 billion in net revenue for full year 2020. The company is believed to have Canadian sales of roughly $1 billion. Headquartered in Boston, Massachusetts with operations throughout North America and Europe, Wayfair employs more than 16,000 people. 

Related Story: Wayfair signs lease for huge Mississauga warehouse


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This HGO article was written by:
Michael J. Knell
Michael J. Knell

Michael is the publisher and editor of Home Goods Online. A seasoned business journalist, he has researched and written about the furniture, mattress and major appliance industries in both Canada and the United States for the past three decades.


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