Mega salutes vendors for excellence
SASKATOON, Saskatchewan (21 September 2015) - Mega Group recognized five of its vendor partners for excellence in product and service at its recent member conference here.
"This provides us with an opportunity to recognize those suppliers who excel at their job," Michael Vancura, the group's executive vice president of retail operations, explained to the approximately 150 group members and vendor representatives who attended this year's event.
This was the ninth year in which the awards were presented.
The process that results in the presentation of the Supplier Recognition Award begins with an electronic survey of over 300 Mega Group shareholders and affiliated retailers located across the country, as well as an evaluation by the staff of the group's credit department located at their head office in Saskatoon, Saskatchewan.
Respondents are asked to rate suppliers on quality and service areas that directly impact their businesses. These areas include: accuracy of invoicing; responsiveness of the vendor's customer service operation; the quality of training and support; point-of-purchase materials; gross margin; debit and credit note processing; and, how well the supplier uses the group's central billing service.
This year's survey - which covered the 2014 calendar year - covered five product categories: appliances, bedding, upholstery, case goods, and service.
For the third consecutive year, winning in the bedding category was the Beautyrest division of Brampton, Ontario-based mattress producer Simmons Canada, which also won in 2009 and 2006.
Winning in the service category was Phoenix AMD International, the Bowmanville, Ontario-based provider of added-value goods and services including extended warranties, mattress protectors, furniture kits and laundry soap, among others. This was the eighth time Phoenix earned the distinction.
Recognised in the upholstery category was El Ran, the motion upholstery specialist headquartered in Montreal. El Ran also won for 2012, 2009, 2008 and 2006.
Taking kudos in the appliance category was Whirlpool Canada, which last received the award in 2008.
Winning the award in the case goods category for the first time was Ashley Furniture, the full-line furniture resource headquartered in Arcadia, Wisconsin. Ashley last won this award in 2012.