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Meet Amanda Bell

The 2017 RSP Award winner for British Columbia

 6 November 2017     Ashley Newport 

When Amanda Bell starts talking about her job, you know there was no doubt she was a shoe-in for the newly established Retail Sales Professional Awards (RSPA). Her energy truly is electric, and her passion for her profession is palpable.

A sales associate working on the floor at Marshall’s Home Living in Kelowna, British Columbia, Bell was one of first four recipients of the 2017 edition of the RSPA, of which added value goods and service provider Zucora is the primary sponsor. Three other industry insiders also actively support the program, including Home Goods Online; the Canadian Home Furnishings Alliance (CHFA), the Toronto-based furniture trade group; and, the Canadian Furniture Show (CFS), this country’s only national furniture trade event.

Since the award isn’t an easy one to win – salespeople across Canada are nominated for the honour by their managers or peers – locking one down is impressive.

“I was very honoured, it was a surprise,” Bell says. “The owner of my store didn’t tell me he had [nominated me], so when I received a call, I was excited. I had no idea it was coming, I didn’t even know what the award was.”

Bell and the three other winners were honoured at the recent Canadian Home Furnishings Awards gala.  She was recognised by the industry and honoured by her manager James Marshall because she is “in tune with what is going on in the industry and a self-starter who is always eager to learn about new products and services.”

Bell’s job is unique because she isn’t just walking clients through a sale; she’s lending them her vision and helping them craft and create their living space. In Marshall’s words, Bell’s clientele list is broad and always satisfied with how she transforms their homes--whether those homes are a brand new builds or a full blown renovations.

Bell, a nine year veteran of Marshall’s Home Living, says the recognition felt incredible.

“I felt really happy and excited when I won,” she says. “I was so looking forward to the whole event and getting to experience all that. It was so nice. When you work hard, it just feels good to get some special recognition like that.”

Although she’s always worked in sales, her role in the company has morphed to better encompass her experience (and talent) as a bona fide interior designer. Her long-term tenure with the store (she’s been with Marshalls almost since its inception) has also allowed her to give back by passing knowledge and experience onto colleagues.

Click here to read the rest of Ashley’s profile of Amanda Bell, the 2017 RSP Award winner for British Columbia in the Fall edition of the HGO Merchandiser

This HGO article was written by:
Ashley Newport
Ashley Newport

A regular contributor to HGO Merchandiser, Ashley Newport is a Toronto-based freelance journalist who writes primarily for trade and business publications. Her specialties include food, hospitality and emerging social/business trends.

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Home Goods and its accompanying newsletter - HGO This Week - covers the furniture, bedding, appliances, consumer electronics, accessories, lamps and lighting and floor coverings product sectors of the big ticket home goods market in Canada. HGO is also a forum for the dissemination of market research and hard-hitting articles on best practices for Canadian retailers.

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