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IKEA sets opening for downtown Toronto store

 19 May 2022     HGO Staff 

BURLINGTON, Ontario – IKEA Canada will open its highly-anticipated IKEA Toronto Downtown – Aura store next Wednesday, May 25. The grand opening festivities for the retailer's first downtown store in Canada will begin at 9:20am and the store will welcome its first customers through the doors at 10am.

In a statement, IKEA said the store will offer the shopping experience its customers are used to, along with new, convenient ways to shop and a unique food experience – all in a small store format.

IKEA Canada will open its first smaller-scale downtown store in Canada at the corner of Yonge and Gerrard streets in Toronto on Wednesday, May 25.Located at the transit-friendly corner of Yonge and Gerrard Streets, the store occupies the first two floors of the Aura Shopping Centre, which was acquired and redeveloped by Ingka Centres (the shopping centre business of Ingka Group, IKEA’s parent company). The retailer said visiting consumers will see a focus on affordable, sustainable and small-space-living solutions that reflect the needs of Toronto residents.

“Opening our first store in the heart of Toronto’s vibrant downtown core is an important milestone in our retail transformation to bring IKEA closer to where customers live, work, shop and socialize,” IKEA Canada chief executive and sustainability officer Michael Ward said.

“IKEA Toronto Downtown – Aura combines our home furnishing inspiration and expertise with omni-channel retail solutions in a small store format to uniquely meet the needs of downtown residents. We’re excited to welcome the local community to experience this new IKEA when we open on May 25,” he added.

The 66,000 square foot shopping destination will include more than 2,000 products for immediate takeaway, while larger furniture items will be on display and available for home delivery.

The downtown Toronto store joins a growing number of similar stores the global home furnishings giant has opened including ones in London and Paris. It’s also the first store the retailer has opened in Canada since it brought the full-size unit in Quebec City online in August 2018. It also scrapped its plan for a full-size store in London, Ontario in early 2020.

IKEA Toronto Downtown will be a cashless store offering an easy and seamless shopping experience where customers can scan and pay for products using the IKEA app, along with digital tools throughout and multiple checkout lanes available on both levels.

The store will offer a complete range of convenient services such as assembly, planning and returns, home delivery and customers will be able to collect their online orders for a flat-rate fee at a pick-up point located in the lower level of the Aura Shopping Centre.

IKEA Toronto Downtown also features a new food concept called the Swedish Deli, offering modern, healthy meals and specialty beverages to eat in, along with on-the-go food options and sustainably sourced essentials to cook at home. Customers will be able to enjoy classic Swedish meatballs as well as delicious new recipes designed to satisfy the tastes of a diverse Toronto community.

“People are at the heart of our business and we're excited to welcome 150 co-workers to IKEA Toronto Downtown – Aura where they will have endless opportunities for professional growth and development,” said store manager Patrice Dreano.

During opening week, IKEA Canada is committed to providing a safe and easy visit for customers by using a digital queuing system that will be available soon at Customers are encouraged to secure a place in line in advance of opening day as walk-ups are not guaranteed a place in line.

IKEA Toronto Downtown is the 15th IKEA store in Canada, including a network in the Greater Toronto Area comprising four full-size IKEA stores, 15 Penguin pick-up locations, and eight design studios.

Related Story: IKEA Canada to help rewild two Alberta landscapes

Related Story: IKEA Canada reports 12% sales uptick for 2021 fiscal year

Related Story: IKEA nixes London store

Related Story: IKEA Quebec opens 


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Home Goods and its accompanying newsletter - HGO This Week - covers the furniture, bedding, appliances, consumer electronics, accessories, lamps and lighting and floor coverings product sectors of the big ticket home goods market in Canada. HGO is also a forum for the dissemination of market research and hard-hitting articles on best practices for Canadian retailers.

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