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IKEA re-opens Winnipeg store, limiting capacity to 250

 25 January 2021     HGO Staff 

WINNIPEG, Manitoba – IKEA Canada re-opened its full-size store here this past Saturday (January 23, 2021), and in line with new regulations laid down by the Manitoba government will only host 250 shoppers at a time. The restaurant and bistro will remain closed.

In a statement, the retailer that throughout the COVID-19 pandemic, it has implemented enhanced, preventative health and safety measures across the shopping experience and operations to ensure co-workers and customers feel safe to work and shop. These include strict physical distancing guidelines, limited capacities in all stores, frequent cleaning and sanitization, preventative hygiene methods, mandatory masks for co-workers and customers and separation screens around customer service points.

“Our top priority continues to be the health and safety of our co-workers, customers and communities," IKEA Winnipeg market manager Jennifer Allen said. “As we re-open IKEA Winnipeg, our in-store capacity will be very limited. We encourage all customers who are able to do so, to continue shopping with us online at IKEA.ca through our Curbside Click & Collect service or contactless home delivery.”

IKEA Canada has re-opened its store in Winnipeg (seen here), but will limit traffic to 250 customers at a time.IKEA is also asking customers to be mindful of limits to store capacity when they are planning a visit to the store, which is located on this city’s Sterling Lyon Parkway. They are being encouraged to plan their specific purchase in advance, checking stock availability on IKEA.ca, consider a non-peak time or later date to shop if the need isn’t immediate, and shopping in groups of two or less.

Late last year, the store made local headlines after it was closed for deep cleaning following a finding from local health authorities that at least two of its staff members were diagnosed with COVID-19. IKEA Winnipeg ceased cash and carry operations in mid-November.

The retailer is also encouraging customers to consider shopping in its web site and choosing either contactless curbside pick-up or home delivery. The are also warning shoppers they may have to wait to enter the stores and must respect physical distancing while in line. Face masks – covering both nose and mouth – are mandatory while in the store.

“We believe that health and safety is our shared responsibility and we thank our customers for doing their part,” Allen said.

All eight IKEA Canada locations in Ontario and Quebec remain temporarily closed to customers. The retailer’s remaining five stores in the Vancouver suburbs of Coquitlam and Richmond; Calgary, Edmonton and Halifax remain open. 

Related Story: IKEA kills the catalogue

Related Story: IKEA Canada reports revenue drop as e-commerce sales surge 42%


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