IKEA opens Windsor pick-up point
WINDSOR, Ontario – IKEA Canada has opened its fifth pick-up and order point here, the next plank in an expansion plan whose ultimate goal is to double the home furnishings giant’s annual sales by 2025.
The new 30,600 square foot store is located at Walker Commons, a retail ‘power centre’ on Walker Road and is part of a global pilot project designed to allow customers who shop and order online to pick-up their purchases closer to their own homes, reducing the cost of delivery significantly in some cases. Each pick-up point also features support services and computer stations to browse the range as well as a home furnishings ‘inspiration area’ featuring the retailer’s most popular items – including furniture – for immediate purchase.
Over the past few months, IKEA Canada has opened pick-up and order points in Quebec City and the Ontario cities of London, St. Catharines and Whitby. A sixth location, in Kitchener, Ontario is expected to open later this spring.
When he announced the launch the pick-up and order point program in January 2015, Stefan Sjöstrand, president of the global retailer’s Canadian branch, said he anticipated as many as ten would be opened in the first year of operation.
Each pick-up point will be about one-tenth the size of a full-line store, 12 of which are currently in operation across Canada. IKEA recently announced it will open a 13th store in Halifax, Nova Scotia in late 2017. It also intends to bring an e-commerce store online in the near future.
“IKEA’s growth through pick-up and order points in Canada is a crucial part of our business and allows Canadians to have increased accessibility to our products,” Sjöstrand said in a statement. “The pick-up and order points are allowing IKEA to expand quickly into markets that have been identified as having potential, resulting in IKEA becoming more accessible to Canadians.”
IKEA has hired 31 co-workers to support the new pick-up and order point.
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