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My Turn!
More game changers PDF Print E-mail
Written by Joe Carroll   

ImageI don't usually write a ‘Part 2' column but friends throughout the industry - and on both sides of the border - have convinced me there are many other events that have taken place over the past few decades which should also be considered ‘Game Changers'. This is not intended to be a historical essay. I am only going to mention those companies or events that I have witnessed personally in my 40 years in this industry. My comments are purely personal and anecdotal.

Be part of the solution PDF Print E-mail
Written by Michael J. Knell   
ImageThere is a simple way for every business owner in the furniture, mattress, appliance and flooring industries to help bring economic sanity back to Canada. Create at least one new job this year. And then create another one next year - and then yet another, the year after that. It is vitally important we do this for no other reason than to show our customers we are not part of the problem, but part of the solution.
Game changers PDF Print E-mail
Written by Joe Carroll   

ImageMomentous events have changed the course of history. When asked to list the most significant in recent years, most of us would immediately think of the World Trade Center on September 11, 2001; the recent tsunami in Japan; the ‘Great Recession' that began in late 2008 and doesn't seem quite over; or, the global influence of the Internet. These examples are ‘game changers'. Once they occurred neither business nor life in general was ever quite the same.

Good sales reps are needed today more than ever PDF Print E-mail
Written by Joe Carroll   

ImageAt one time, a number of industry experts said that by the year 2000 human sales people would be obsolete. Technology would take over the role of the professional furniture sales representative. With the advent and increasing popularity of the Internet and smart phones, the consumer would have instant communication with the retailer or the factory or both. No longer would the ‘rep' be needed to physically go to the store, order pad in hand, to write up the sale.

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