Donald Cooper has been both a world-class manufacturer and an award-winning retailer. Now, as a business speaker and coach he helps business owners and managers throughout the world to rethink, refocus and re-energize their business to create compelling customer value, clarity of purpose and long-term profitability. For more information, or to subscribe to Donald's thought-provoking free business e-newsletter.
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Social media is a hot topic these days and will be an important part of your marketing, whether you like it or not. More and more, people will talk about you on social media, which includes Facebook, Twitter and similar sites such as LinkedIn and it's important that you lead or be part of that conversation. I know very little about this subject, so I've asked Randall Craig, one of Canada's leading experts in the field, to help out here. What follows comes from him... |
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