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Special Contributors - Newest Articles
The profitable habits of highly successful retailers
Alixe McRae
Written by Alixe MacRae   

ImageCharles Duhigg, an investigative reporter for The New York Times, explained in his new book how mass merchant Target has the uncanny ability to predict a pregnancy before the lady-in-question's family is even aware of the situation. The answer is simple. Target has the best data mining ability of any retailer in the world today.

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Are you embracing all the ways technology can help grow your business?
Donald Cooper
Written by Donald Cooper   

ImageManaging any business today, large or small, is tough. And it's getting tougher every day. If we do not embrace the latest software, tools and technologies available to proactively manage our business, we will likely not survive.

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The future of imports
Other Contributors
Written by Joe Carroll   

Image"One of these days we will have searched the ends of the earth looking for the cheapest place to make furniture. When we finally find it the playing field will be level. No one will be able to go anywhere else to make furniture any less expensively."

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What if your business was health care?
Alixe McRae
Written by Alixe MacRae   

ImageEveryone complains about the Canadian health care system - in fact, it's one of our country's favourite pastimes. Waiting times are too long; the lack of specialists is deplorable; relief is often hard to find and the product is often flawed. So let's compare this with your business.

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The power of being the Caring Coach
Donald Cooper
Written by Donald Cooper   

ImageIf you're in an industry where there's customer confusion, shady practices, or customer mistrust - and, you probably are - one of the most powerful things you can do is coach your customers on how to wisely choose and more effectively use the goods you sell.

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Survival of the fattest
Alixe McRae
Written by Alixe MacRae   

ImageI'm not advocating obesity or a propensity to diabetes (Paula Deen is not my personal hero); but it seems, to me at least, that Canadian furniture manufacturers and importers are working overtime to become the retail buyer's one-stop-shop. They want to be the retailers' single source for our industry's equivalent of whole wheat bread, organic fruit and authentic French pate. They don't want the retailer to leave their showroom for another specialty shop. They're not always successful in these efforts.

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